Refund Policy
At E&I Motors, customer satisfaction is important to us. This Refund Policy outlines the conditions under which refunds or returns may be accepted.
Eligibility for Returns
- Products may be eligible for return within 14 days of delivery
- Items must be unused, undamaged, and in original packaging
- Proof of purchase is required
Non-Returnable Items
- Certain items may not be eligible for return, including:
- Special-order or customized products
- Used or installed automotive parts
Refund Process
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Once a returned item is received and inspected, we will notify you regarding approval or rejection of the refund. Approved refunds will be processed to the original payment method.
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Shipping Costs
Shipping costs are non-refundable unless the return is due to an error on our part.
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