Privacy Policy

Effective Date: February 15, 2026

E&I Motors (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit eandimotors.com (the “Site”), contact us, create an account, place an order, or otherwise interact with us.

This Privacy Policy applies to information collected through the Site and related communications. By using the Site, you agree to the practices described in this Privacy Policy.

   1. Information We Collect

We may collect the following categories of information:

Information you provide directly
– name
– email address
– phone number
– billing address
– shipping address
– account login information
– vehicle or product inquiry details
– order information
– messages or information you submit through forms, email, chat, or phone

Information collected automatically
– IP address
– browser type
– device type
– operating system
– referral source
– pages viewed
– date and time of visits
– general usage and interaction data
– cookie and similar technology data

Payment information
Payment card information may be collected and processed by third-party payment service providers or gateways used to process transactions on our behalf. We do not represent that full payment card details are stored on our servers unless expressly stated otherwise.

   2. How We Use Information

We may use information we collect to:
– provide, operate, and maintain the Site;
– process orders, payments, shipping, returns, and refunds;
– communicate with you about orders, inquiries, support requests, and customer service matters;
– verify transactions and help prevent fraud, abuse, unauthorized transactions, and other harmful activity;
– improve our products, services, website functionality, and customer experience;
– send transactional communications;
– send promotional or marketing communications where permitted by law or where you have chosen to receive them;
– comply with legal obligations;
– enforce our Terms and other policies;
– protect our rights, customers, business, and systems.

   3. Cookies and Similar Technologies

We may use cookies, pixels, local storage, and similar technologies to support website functionality, security, analytics, preferences, shopping cart operation, and performance.

You can control certain cookies through your browser settings. Please note that disabling some cookies may affect the operation of the Site.

   4. How We Share Information

We may disclose information to the following categories of third parties, as necessary for business operations:
– website hosting, IT, and infrastructure providers;
– eCommerce, order management, and customer support service providers;
– payment processors, gateways, banks, and fraud prevention providers;
– shipping, delivery, and logistics providers;
– analytics, advertising, and marketing service providers;
– professional advisors, such as lawyers, accountants, auditors, and insurers;
– government authorities, regulators, law enforcement, or other parties where required by law or legal process;
– parties involved in a merger, acquisition, financing, sale of assets, or similar business transaction.

We do not sell personal information for money in the ordinary sense of the word.

   5. Payment Processing

Online payments made through the Site may be processed by third-party payment providers. Those providers may collect, use, and process payment-related information in accordance with their own privacy notices and legal obligations.

We may receive limited transaction-related details from those providers, such as payment status, transaction identifiers, or partial payment information, as needed to confirm, manage, or support your order.

   6. Order, Account, and Customer Service Records

If you place an order or create an account, we may maintain records related to your purchases, account activity, returns, support requests, and communications for operational, accounting, fraud prevention, legal, and customer service purposes.

   7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, complete transactions, maintain business and tax records, resolve disputes, enforce agreements, and comply with applicable law.

Retention periods may vary depending on the nature of the information and legal or operational requirements.

   8. Data Security

We use reasonable administrative, technical, and organizational measures designed to help protect personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

   9. Your Choices

You may choose not to provide certain information, but doing so may limit your ability to use some features of the Site or complete transactions.

If you have an account on the Site, you may be able to review or update certain account information by logging into your account.

   10. Do Not Track

Some web browsers may transmit “Do Not Track” (“DNT”) signals. Because there is no universally accepted standard for how to interpret these signals, our Site may not respond to DNT signals in all cases.

Third parties, such as analytics or advertising providers, may collect information about your online activities over time and across different websites when you use our Site, subject to their own policies and applicable law.

   11. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site. If we learn that we have collected personal information from a child under 13 without appropriate authorization where required, we will take reasonable steps to delete it.

   12. Third-Party Links and Services

The Site may contain links to third-party websites, services, or content. We are not responsible for the privacy, security, or content practices of third parties. We encourage you to review their privacy policies before providing information to them.

   13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective Date at the top of this page and may take additional steps where appropriate.

   14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

E&I Motors
Operated by Amelie Service Inc

Operational / Service Location:
Dostluq Avto Servis
Sumqayıt, Niyazi küçəsi 451, Azerbaijan

Phone: (+1) 347 414 00 29
Email: [email protected]